Terms & Conditions

This service is operated by Harmon & Associates Eviction & Legal Support Services, LLC (Company). The Company is a nonlawyer legal support service provider.

1. The agreement to employ Company takes effect when payment for services are submitted to Company.  By employing Company, the Client agrees to pay all associated costs necessary for the service provided.  Services may not be provided until payment has been received.  Fees for services rendered by Company are competitive and believed to be reasonable based on industry trends and standards.  The scope of the work may include preparing documents pertaining to evictions, sending or delivering notices to tenants, filing court documents on the Client’s behalf, representing the Client as an authorized agent attending court proceedings and during the execution of writs of possession, and serving legal process of court documents.  Company may employ third-party contractors or services to assist Company to help provide the best possible service for the Client.

2. The Company agrees to make reasonable attempts to keep the Client informed on the status of services provided by Company.  Due to the nature of the service provided, the Client is required to be truthful in the facts of the Client’s case when submitting information to Company and agrees to cooperate with the preparation and handling of the case.  Company will comply with law and all legal orders pertaining to the Client's case.  Company does not engage in activity that it believes to be unlawful or made in bad faith.

3. The Client authorizes Company to act as their authorized agent.  Company does not render legal advice and cannot act as the Client’s attorney.  During the course of the Client’s case the Company may recommend that the Client retain an attorney in unusual circumstances.  Company may, but is not required to, retain or consult an attorney on the Client’s behalf and with the Client’s permission.  The Client acknowledges that Company does not guarantee the outcome of any case.  The Client further understands that if the case is litigated and a judgment is rendered against the Client, the Client may be responsible for court costs and fees.

4. Company agrees to keep confidential the facts and details of the Client’s case.  Company will not sell or share the Client’s information to commercial entities.  

5. Company does not engage in debt collection activities.  Company will not accept payments on behalf of the Client.  Company will not negotiate the Client’s case with any other party, and the Client acknowledges that any agreement between the Client and a tenant must be made by the Client.

6. The Client maintains the right to request dismissal of their case at any time and may cease any further services from Company.  Partial refunds may be considered by Company if the Client’s case has not yet been filed with the court.  Company maintains the right to withdraw its services at any time and will consider refunds for any services not already provided.

7. Company does not anticipate complaints based on its service.  In the event that the Client disputes any matter pertaining to Company or services rendered, and a resolution cannot be mutually agreed between the Client and Company, the Client agrees to have the dispute mediated by a certified mediator within Dallas or Collin County, Texas prior to filing a court action against Company.  Client agrees to divide the cost of mediation with Company.

8. When Company has concluded services for the Client, sensitive information pertaining to the Client, Client’s company, tenants, defendants, respondents, or payment information will be destroyed in a timely manner.  Any outstanding fees owed by Client must be made to Company within 30 days from the final service provided from Company.